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Warranties -- How do I claim a warranty issue on an item?

Warranties -- How do I claim a warranty issue on an item?

 
A: Any RECON products that are found to be defective in either material or craftsmanship will be covered under our Warranty as stated below. Lighting items that require electrical 12-volt power during operation are covered for a period of 90 days following the original purchase date. All warranty claims must be accompanied by a completed RECON Warranty Return Authorization Sheet (found at the bottom of the "DOWNLOADS" section of our website) & the original proof of purchase (a customers first & last name along with their order # must be legible on the proof of purchase documentation). To initiate this process, this information must be sent via email to warranties@GoRECON.com.

If any RECON product proves to be defective within the warranty period, at our discretion we will repair it or replace it with the same or similar product at no cost to you. To obtain warranty service, either return the defective product to an authorized RECON dealer where the product was purchased or (if the order was placed directly with RECON Accessories) send the defective product along with a completed RECON Warranty Return Authorization Sheet (freight/shipping costs must be prepaid) to:

RECON Truck Accessories
attn: Warranty Dept
6200 NORTH HIATUS ROAD
TAMARAC, FLORIDA 33321
(561) 771-1183

Once again, additional information on warranty service can be obtained by sending an email to: warranties@GoRECON.com

All warranty claims must be accompanied by a completed RECON Warranty Return Authorization Sheet (found at the bottom of the "DOWNLOADS" section of our website) & the original proof of purchase (a customers first & last name along with their order # must be legible on the proof of purchase documentation).

This limited warranty does not cover any damage caused by improper installation, road hazard, accident, racing, misuse, alteration or normal wear and tear. This limited warranty does not cover vehicles used in racing or competition or vehicles with settings other than those set forth in the original manufacturer’s specifications.

THIS WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES unless otherwise provided by law. ALL APPLICABLE IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY, unless otherwise provided by law.

Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights and you may have other rights, which vary from state to state. Please check with your local state laws for specifics.
 
 
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